Terms of service

TERMS OF SERVICE

Welcome to SICK7. By accessing our website and placing an order, you acknowledge, understand, and agree to the following Terms of Service.

GENERAL TERMS

• SICK7 operates as an independent e-commerce business selling products directly to customers through its online platform.

• We reserve the right to modify, update, suspend, or discontinue any product, service, pricing, offer, policy, or website content at any time without prior notice.

• Continued use of the website constitutes acceptance of any updated terms, policies, or conditions.

PRODUCT INFORMATION

• We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and content are accurate and up to date.

• Minor differences in color, appearance, packaging, branding, texture, or sizing may occur due to:

  • Lighting conditions
  • Screen settings
  • Manufacturing updates
  • Batch variations

• Such minor variations shall not be considered defects and shall not qualify as grounds for refund, replacement, dispute, or chargeback.

PRICING & AVAILABILITY

• All prices, discounts, and offers displayed on the website are subject to change without prior notice.

• We reserve the right to correct:

  • Pricing errors
  • Technical inaccuracies
  • Product information mistakes
  • Stock-related issues

at any time.

• In cases involving stock unavailability, pricing errors, payment verification issues, suspicious activity, or operational limitations, we reserve the right to cancel, refuse, or limit any order at our sole discretion.

ORDER ACCEPTANCE & VERIFICATION

• Placing an order does not guarantee automatic acceptance or processing.

• We reserve the right to request additional verification for:

  • Identity
  • Payment information
  • Shipping details
  • High-risk transactions

before processing any order.

• Orders suspected of fraud, abuse, unauthorized transactions, reseller activity, or policy misuse may be cancelled without prior notice.

SHIPPING & DELIVERY

• Delivery timelines provided on the website are estimated and not guaranteed.

• Delivery may occasionally be delayed due to:

  • Courier delays
  • Logistics disruptions
  • Weather conditions
  • Regional restrictions
  • Public holidays
  • Operational issues
  • Circumstances beyond our direct control

• Customers are responsible for providing accurate shipping details and ensuring availability to receive the shipment.

• We shall not be held responsible for failed deliveries caused by:

  • Incorrect or incomplete address details
  • Unreachable contact numbers
  • Customer unavailability
  • Refusal to accept delivery
  • Repeated failed delivery attempts

RETURN TO ORIGIN (RTO)

• If an order is returned to us due to customer-related delivery failure, refusal, incorrect address details, or unavailability, applicable:

  • Shipping charges
  • Return shipping (RTO) charges
  • Packaging charges
  • Operational and handling charges
  • Payment processing charges

may be deducted from any eligible refund amount.

• Repeated failed delivery attempts or suspicious order activity may result in future order restrictions or cancellations.

LIMITATION OF LIABILITY

• To the maximum extent permitted under applicable law, SICK7 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Purchase or use of products
  • Delivery delays
  • Courier issues
  • Technical interruptions
  • Or circumstances beyond our reasonable control

• Our maximum liability, if any, shall be strictly limited to the amount actually paid by the customer for the specific order in dispute.

INTELLECTUAL PROPERTY

• All website content, including branding, logos, product images, graphics, text, videos, and design elements, are the property of SICK7 or used with proper authorization.

• Unauthorized copying, reproduction, resale, modification, or commercial use of any content without written permission is strictly prohibited.

WEBSITE USAGE

Users shall not:
• Misuse the website
• Attempt unauthorized access
• Engage in fraudulent activity
• Abuse refund or replacement systems
• Use false information
• Disrupt website operations
• Violate applicable laws or regulations

Violation of these terms may result in:
• Order cancellation
• Restriction of access
• Permanent blocking
• Legal action where applicable

GOVERNING LAW

• These Terms of Service shall be governed and interpreted in accordance with the laws of India.

• Any disputes arising in relation to the website, products, services, or transactions shall be subject to the jurisdiction of the appropriate courts in India.

POLICY ACCEPTANCE

By accessing this website and placing an order, customers confirm that they have read, understood, and agreed to these Terms of Service in full.